At Milestone Smalls, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website (

1. Information We Collect

1. 1. Personal Information: When you register for an account or make a purchase, we may collect personal information, including your name, email address, contact number, and physical address for delivery purposes.

1. 2. Payment Information: We do not save your banking details. We use third-party payment gateways to process payments securely. If you choose to make a direct bank transfer, your payment details are not stored on our website.

1. 3. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, device information, and browsing history.

2. Use of Your Information

2.1. Delivery: We use the physical addresses you provide to deliver your orders accurately and in a timely manner.

2.2. Communication: We may use your contact information to communicate with you regarding your orders, updates, and customer service inquiries.

2.3. Account Management: Your account information is used to manage your account and provide access to certain features and benefits of our website.

2.4. Website Improvement: We may use website usage information to analyse and improve the performance and functionality of our website.

3. Disclosure of Your Information

We do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and delivering our products. These service providers are contractually bound to keep your information confidential and secure.

4. Security

We take data security seriously. Our hosting company hosts our website/app in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfill their job responsibilities.  

5. Your Choices and Rights

5.1. Account Information: You can access and update your account information at any time by logging into your account on our website.

5.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy

We reserve the right to update and modify this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will post any revisions to this Privacy Policy on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

  • Milestone Kitchens Offices: 076 949 5745
  • Milestone Kitchens Showroom: 082 891 1719
  • Cape Town Sales Warehouse: 076 908 0565

We appreciate your trust in Milestone Smalls, and we are committed to protecting your privacy and data.